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View allFrequently Asked Questions
Our jewelry is designed to be worn and enjoyed in everyday life. That said, there are a few useful things to know:
- Saltwater and chlorine can affect the appearance and finish of jewelry over time.
- Frequent or prolonged exposure to chlorinated pools, seawater, perfumes, lotions, and other chemicals may cause discoloration or changes to the surface.
- If you wear your jewelry while swimming, we recommend rinsing it with fresh water afterwards and drying it gently with a soft cloth.
- To keep your jewelry looking its best for as long as possible, avoid prolonged exposure to water and harsh chemicals.
Otherwise, enjoy wearing it. Our jewelry is made to be part of your everyday life, not to be kept in a drawer.
As soon as your order is confirmed, you will receive an email with your order number. To track your order, go to our "Track Order" page and enter your order number or email address.
If you have any problems or questions, please send an e-mail to info@thandi-maya.co.za
We offer a 30 day money back guarantee.If you aren’t 100% satisfied with your purchase, you can return any unused items hassle free within 30 days of receipt. Funds are returned to your original payment method or as store credit as soon as your items have arrived at our warehouse. For more info visit our return policy page.